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An application doesn't work properly. What can I do?

If an application doesn't work as expected you can try the following:

  • Download and use the latest program version (if there is a newer version available).
  • Take a look at the documentation (if available).
  • Take a look at the changelog file. It not only contains information about the changes since the last program version, but also a list of known problems. You can find it on the download page.
  • Go to forum.mickbitsoftware.com and ask a question!
  • Send me an e-mail (support([_at_])mickbitsoftware([_dot_])com).

Please include at least the following information in your posting/e-mail:

  • Which application causes the problem?
  • Is it possible to reproduce the error (and how)?
  • What is the content of the error message?